U.S. Coins and Jewelry Return Policy:
We strive for 100% customer satisfaction, which is why we provide you the opportunity to return any product purchased from us for store credit, refund, or exchange.
U.S. Coins and Jewelry refund, return and exchange policy is limited to five (5) business days from the date that you receive the item. You must notify U.S. Coins and Jewelry’s Customer Service Department via telephone at 713-464-6868 within five (5) business days from the date that you receive the item and follow the instructions provided to you, at that time. Shipping and handling charges are non-refundable. You are fully responsible for all taxes, as well as return shipping and handling costs. U.S. Coins and Jewelry may reject any returned or exchanged item that does not reasonably conform to these terms. If the case of a request for an exchange, U.S. Coins and Jewelry expressly reserves the right, in its sole and absolute discretion, to find an acceptable replacement or refund your money should an acceptable replacement be unavailable. Returns, refunds and exchanges are subject to U.S. Coins and Jewelry’s Market Loss Policy. Any and all market gains on refunds, returns, and exchanges shall belong solely to U.S. Coins and Jewelry.